We want you to feel comfortable and confident when shopping with us. That is why we offer a 30 day return policy. If you are not completely satisfied with your purchase you may return it for a full refund (minus any shipping and/or gift packaging charges, if any) within 30 days of the original shipping date. Upon receipt of your return, items are inspected for signs of wear or damage. If accepted, refunds will be issued to the original form of payment. 

Any item purchased from Willow Glen Diamond Company can be returned.

The item(s) must be returned in a new and unworn condition.

Any promotional gifts must also be returned with your returned item.

Items which have been resized, customized, updated and/or repaired do not qualify.

Sale Items do not qualify.

You will be responsible for the return shipping cost.

All certificates need to be returned along with the product. Failure to do so will
result in a deduction of $250 from your refund.